FNB has been voted as the most Innovative Bank in the ‘2013 Banking Innovation Study Results’ report. Carried out by the Innovative Agency (Systemic Logic), based in the UK and South Africa, findings were produced on the levels of banking innovations in SA.
“Innovation at FNB is not simply an internal slogan, but a core value that all FNB employees adhere to. The business environment is constantly changing and we need to find creative and innovative ways to remain relevant and at the same time be top of mind to our customers,” says Michael Jordaan, CEO FNB.
The survey cited that FNB is perceived as the most innovative bank because it keeps up with the changing environment, challenges the status quo, thinks outside the box and is very smart in the way they do business. In addition, FNB is the first bank to offer innovative products with others following, are the leaders in banking technology and they come to market with products that people value.
“Efficiency and innovation is key to success. I believe that ideas for technological development for our products and solutions has made banking easier and accessible to all users. We challenge our staff to be different and to innovate. Running since 2004, and through the FNB Innovators Programme 5585 innovations have been implemented to date, which has contributed towards the transformation and strategic direction of the bank,” says Jordaan.