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Robert Passikoff is president of Brand Keys, he only research consultancy in the world that specializes in customer loyalty, providing brand-equity measures that accurately predict future consumer behavior. He is the author of two books, Predicting Market Success, and The Certainty Principle, with Amy Shea. Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Customers With Your Brand is a comprehensive and practical guide to leading-edge engagement, with leading-indicator research and planning.
The values brands espouse have become increasingly important, with consumers changing brands if they no longer 'speak' to them.
Predictive brand loyalty and engagement metrics allow marketers to more accurately decipher consumers’ words, emotions and expectations, aspirations and inclinations.
The Simpsons is the most-watched animated show among 18-49 year olds, with reruns worth a billion dollars! In a recent Brand Keys...
No joke. Barnes and Noble CEO William Lynch, resigned this month. The writing was on the wall, or e-reader, well...
The Academy Awards are considered to be one of the biggest entertainment draws of the year, sometimes called the ‘Super...
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