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Home Communications Plain Language

Ten business communications you can’t afford to get wrong

by Amanda Patterson
October 7, 2013
in Plain Language
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Ten business communications you can’t afford to get wrong
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Dear Big Business

In 2013, you conduct 70% of your business with the electronic written word.

If you write an invitation, you want me to accept. If you write a warning label, you need to make me aware of a potential risk. If you write a proposal, you want to persuade me that your company is my best option. If you write a business plan, you want to persuade me that your idea will work.

I hope you’ve heard of Faith Popcorn who wrote about cocooning in the 1990s? Cocooning is a trend where we socialise less and retreat into our homes. Technological advances have made cocooning a realistic option. Communications in the coming decades will change. How will you persuade me to emerge from my shelter? How will you invite me into your world?

I don’t know if you realise how crucial good writing skills are? To get my attention, you will have to communicate with me in a professional, error-free manner.

You will have to do this in so many ways.

Here are 10 simple examples:

  1. Invitations
  2. CVs
  3. Emails to request a meeting or to close a deal
  4. Fund-raising documents
  5. Letters of demand
  6. Memos
  7. Press releases
  8. Proposals and reports
  9. Recruitment offers
  10. Requests for an overdraft or a salary increase

You need to learn how to present an argument, ask a question and close a deal. How confident are you that your company’s writing skills will stand up to this challenge?

Kind regards
Your Potential Customer

PS: Writer’s Write is hosting a business-writing course in Cape Town. from 21–24 October 2013. Please email news@writerswrite.co.za for details.

 

Amanda Patterson

Amanda Patterson is the founder of Writers Write. She creates business and creative writing courses, blogs, writes reviews, and interviews authors. She has a following of more than 300 000 fans across various social media. Her signature creative course, Writers Write, specialises in the teaching of fiction writing. Her signature business writing courses are The Plain Language Programme and The Social Brand.

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