Nicole van Blerk is a senior planner at Meta Media and has been working in the Cape Town media industry for over 10 years.
Brands should be using the opportunity to facilitate more intimate connections with customers through more empathetic tonality in their messaging and humanising/personalising their customer service in the digital space. Read more
Copyright © 2015 - 2019 The Media Online. All rights reserved. Part of Arena Holdings (Pty) Ltd.