Digital innovation spurs retail consumer connectivity
Customers expect an easy, hassle-free omnichannel shopping experience; and digital innovation is the answer that retailers have been waiting for.
Go OMO! The new integrated vision for the store of tomorrow
The online-merge-offline (OMO) model calls on retailers to be bold in reimagining how they operate across all retail channels.
2022: The year that retail changes forever
South African customers are highly conscious of what, how and where they buy. Besides being budget-conscious, they're very aware of...
Retaining customers for the long term: Three waves of retail customer engagement
New shopping habits brought on by the pandemic are creating both challenges and also huge opportunities for retailers to rethink...
