Nicola Kleyn is the dean of the Gordon Institute of Business Science. In addition to her responsibilities at GIBS, she also lectures on various marketing-related academic and company-specific short courses she also consults to a number of organisations seeking to grow customer, brand and reputational equity.

Francis Herd is an xperienced broadcast journalist, currently an anchor on SABC’s prime-time general and business news. Previously worked at eNCA and Talk Radio 702. Has interviewed South Africa’s top political and business leaders and various assignments have included the World Economic Forum in Davos and covering an official visit by the Deputy President to China. Holds an honours degree in Politics from Wits and an MBA from Gibs business school.