Patrick is a self proclaimed web addict and is heavily involved with the online community through SEO, Google Analytics and online advertising. He heads up the DUO Marketing + Communications online division and is a passionate writer. Away from the world of online marketing, Patrick works as a PR account manager with Vox Telecom, BPeSA Western Cape and Mobinomics.
With the likes of Bing and Google constantly evolving, having an up to-date SEO strategy is critical to one’s online success. With over 200 factors to consider, this is easier said than done. Therefore, to maximise your time, focus on seven key areas for the remainder of 2011. Relevant content Start with relevant content. This […] Read more
Over the past 50 years, customer service has played an increasingly important role in the success of both B2B and B2C businesses. This development has driven the growth of call centres and has resulted in the creation of the multi-billion dollar BPO (Business Process Outsourcing) industry. According to a recent onepoll survey conducted with 1 000 […] Read more