Branding your customer’s experience requires creativity… not just consistency
James Bond 007 is probably one of the best examples of what a branded customer experience is all about, and ...
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Tag: Johan Kruger
Is UX the new CX?
As much as the digitisation shift was a Darwinian survival tactic, it has also delivered numerous unintended consequences.
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The ‘new normal’ and its immediate impact on the radio industry
Radio Days Africa 2020 is running throughout July, with virtual sessions taking the place of the physical conference. Day 1 ...
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