Esther Milne's research area is media history and the emerging publics of online sociality. Her first book was Letters, Postcards, Email: Technologies of Presence published by Routledge in 2010. Currently she is working on a co authored book entitled Grand Designs: Consumption and Sustainability in Property TV to be published by Palgrave. She is also writing a book for MIT about the everyday contexts of email use.

Scott Ewing is a Senior Research Fellow at the Swinburne Institute for Social Research and at the ARC Centre of Excellence in Creative Industries and Innovation. He has fifteen years experience as a social researcher, both at Swinburne and in the private sector. He is currently managing the Australian component of the World Internet Project, a global survey of internet use and non-use.