Customer experiences are an ever-changing beast. They will ebb and flow with society, and society is less engaged than it used to be. When we get through this pandemic, will we revert back 1... Read more
In my new history of remote work during Covid-19, I marvel at how much it has shaken up our lives and how much we took for granted. My research also points to a number of trends that will he... Read more
From creative problem-solving to nursing sustainable relations, networking has been pivotal in human development, commerce, and peace. But in light of the pandemic, has networking become red... Read more
Covid-19 is a global health crisis that has highlighted the need for clear and regular communication by all types of organisations, including business. The pandemic has highlighted the param... Read more
Out of home advertising has survived world pandemics that have changed the face of history, and still stood the test of time. Read more
