As we experienced the first-ever Black Friday (and Cyber-Monday) promotional phenomenon under lockdown, the dominance of online shopping platforms has become crystal clear. Read more
Conscious consumers are championing the resale of goods to reduce waste and extend the active life of garments and other products, and innovators in the retail sector are responding. Read more
Uber and Netflix have created a monster – a new type of consumer wooed by an unsurpassed customer experience that is changing the game for brands worldwide. Read more
With the evolution consumer viewing habits amplified by Covid-19, integrating digital and TV advertising is crucial now more than ever, as DELIA VAN STADEN, SHAUN FRAZAO AND MERISSA HIMRAJ report. Read more
A global pandemic, lockdown, fluctuating Covid-19 cases, political corruption, and global instability that includes espionage by cell phone manufacturers and social media companies. The news is largely bad news. Read more
Shopping is bound to look different this year, but will stores be pushing for online sales to avoid endless queues, or will retailers tailor the in-store experience to reflect the times? Read more
