Travelling (or not) in the time of a pandemic
It’s been over two years since my last international trip. No wonder I’ve spent the last several months excited about ...
Read moreDetails
Tag: Eugene Yiga
Five ways to lose a customer
It is customer service week. A South African journalist recounts an unfortunate tale of extremely bad customer service. And suggests ...
Read moreDetails
Who’s playing whom? How to win the customer loyalty game
OPINION: As a South African, if it hasn’t happened to you, it’s happened to someone you know. I’m not talking about ...
Read moreDetails
My Elance nightmare
It seemed impossible. How could I compete as a newbie on Elance when I was up against premier providers with ...
Read moreDetails
So why not start your own Secrecy Bill. Seriously.
“We have a right to know!” That was the basic argument against the Secrecy Bill. But what exactly does this ...
Read moreDetails
