The voice of the customer adds emotion into an otherwise logical conversation -- and every marketer worth a grain of salt knows that emotion drives decisions. Read more
The most accomplished people in the world tend to be older. Look at Nobel Laureates and Pulitzer prize winners to name just two categories. It takes years and years of work to achieve what t... Read more
So, here’s to 2021. Guaranteed it will bring challenges. But I hope you will join me in having an optimistic attitude about what we can achieve this year. Read more