In line with Discovery’s reputation as a global leader in real-life storytelling, Real Time brings viewers the most powerful stories. Read more
In 2012, it would be shocking indeed to see a communications plan that doesn’t feature social media. In the contact centre environment, most brands are rushing to expand their contact... Read more
Until recently, companies have accepted the premise that predicting the future was more important and/or practical than reacting to the present. The time lag between gathering data, developi... Read more
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