• Subscribe to our newsletter
The Media Online
  • Home
  • MOST Awards
  • News
    • Awards
    • Media Mecca
  • Print
    • Newspapers
    • Magazines
    • Publishing
  • Broadcasting
    • TV
    • Radio
    • Cinema
    • Video
  • Digital
    • Mobile
    • Online
  • Agencies
    • Advertising
    • Media agency
    • Public Relations
  • OOH
    • Events
  • Marketing
    • Thought Leaders
    • Campaigns
    • Research
    • Media Education
      • Media Mentor
  • Press Office
    • Press Office
    • TMO.Live Blog
    • Events
    • Jobs
No Result
View All Result
  • Home
  • MOST Awards
  • News
    • Awards
    • Media Mecca
  • Print
    • Newspapers
    • Magazines
    • Publishing
  • Broadcasting
    • TV
    • Radio
    • Cinema
    • Video
  • Digital
    • Mobile
    • Online
  • Agencies
    • Advertising
    • Media agency
    • Public Relations
  • OOH
    • Events
  • Marketing
    • Thought Leaders
    • Campaigns
    • Research
    • Media Education
      • Media Mentor
  • Press Office
    • Press Office
    • TMO.Live Blog
    • Events
    • Jobs
No Result
View All Result
The Media Online
No Result
View All Result
Home Digital

Empathy is tech’s most undervalued skill

Ahead of International Women's Day, Lalita Govindasamy discusses the role of empathy in tech.

by Lalita Govindasamy
March 5, 2026
in Digital
0 0
0
Empathy is tech’s most undervalued skill

I have discovered a strength in bringing calm to complexity - listening intently, guiding with clarity, and supporting with empathy/Freepik.com

Share on FacebookShare on Twitter

A common and damaging misconception about women in software engineering is that they are better suited for people management than for technical leadership. This stereotype, born from historical underrepresentation, wrongly suggests that empathy and communication are at odds with technical authority.

It subtly pushes talented women away from core innovation roles and ultimately costs the industry valuable perspective and expertise.

My experience tells a different story. As a woman leading a team of mostly male developers, I have made it my mission to challenge these assumptions by balancing hands-on leadership with deep technical involvement. This isn’t about proving a point; it’s about delivering superior results.

I have driven architectural decisions, conducted meticulous code reviews, and optimised complex systems for performance.

I have led projects with significant revenue impact, including automating processes that cut hours down to minutes and re-engineering workflows to boost efficiency. These achievements prove a simple fact: technical leadership has no gender. The industry only thrives when we embrace diverse leadership styles.

This philosophy is rooted in lessons learned long before I entered IT. Growing up in a close-knit family in Benoni, my grandmother’s wisdom taught me that strength can be quiet yet powerful.

At 17, with no mentors to guide me, I learned to trust my instincts and persist. That tenacity became my cornerstone when, early in my career, I was handed a project with technologies I had never seen before.

Instead of feeling intimidated, I leaned into curiosity, asked questions, and sought out experts. It proved that adaptability is a leader’s most valuable tool.

That lesson became even more critical when I found myself in a male-dominated space where I felt I had more to prove. I learned to turn doubt into determination, focusing not on changing minds with words, but on leading a team to deliver results that spoke for themselves.

Today, I bring that same quiet determination to my role. I have discovered a strength in bringing calm to complexity – listening intently, guiding with clarity, and supporting with empathy. I believe women carry a unique blend of resilience and compassion that builds psychological safety, diffuses tension, and keeps teams focused.

Success follows when people feel truly seen and supported, because it frees them to solve problems creatively and take calculated risks.

The barrier I hope my journey helps break is the belief that women must choose between being technical or being a leader. For any woman looking to cultivate these qualities, here are three tangible steps:

  1. Claim your technical space. Choose one area you’re passionate about and commit to deepening your knowledge. Complete a short online course or experiment with a new tool. True confidence is earned through expertise, giving your voice unshakeable authority.
  2. Practice visible leadership. Volunteer to lead a small initiative or present at your next team meeting. Leadership starts with taking ownership and making your voice heard. This builds a track record of capability and demonstrates that you are ready for more.
  3. Build your support network. Reach out to two women in tech or leadership roles this week. Surrounding yourself with mentors and peers who understand your journey accelerates growth and reminds you that you are not alone in breaking barriers.

My message is simple: you can be the architect of solutions and the strategist behind transformation. You can lead teams and influence decisions while staying deeply connected to the technical craft you love.

In the workplace, I don’t need to be the loudest voice; I focus on impact. When women own our space and deliver results, we help build a culture where everyone can thrive.

Lalita Govindasamy is IT application delivery manager at Sage South Africa.


 

Tags: International Women's DayITLalita GovindasamySage South Africawomen in tech

Lalita Govindasamy

Lalita Govindasamy is an IT Application Delivery Manager at Sage South Africa.

Follow Us

  • twitter
  • threads
  • Trending
  • Comments
  • Latest
Awards Wrap: Radio Workshop nominated for Podcast of the Year, Bar & Beverage Awards 2023 winners announced, grab those MOST Awards tickets now

Awards Wrap: PRISM Awards honours PR professionals, Euphoria Telecom launches No Bull Prize, Red & Yellow students thrive at The Loeries

October 21, 2025
FCB Africa and Meta Media merge to form HUMANTRUTH

FCB Africa and Meta Media merge to form HUMANTRUTH

October 2, 2026
Advertising’s AI dilemma: Selling time is collapsing

Advertising’s AI dilemma: Selling time is collapsing

September 29, 2026
Media Moves: TASTE turns 20, Anele, Lira and Janine van Wyk are FEARLESS in new campaign; Alex Okosi new MD for Google Africa, Accenture Song wins Telkom business

Media moves: Brenda Khumalo appointed chairperson of the iPendoring Awards, Financial Times Weekend now printed and delivered locally, Roster launches Star Power

October 1, 2026
iPendoring announces 275 finalists for 2026 awards

iPendoring announces 275 finalists for 2026 awards

0
SABC to host 154 interns as MICT SETA partnership drives youth employment

SABC to host 154 interns as MICT SETA partnership drives youth employment

0
Responsible marketing: Why creativity and accountability should work together

Responsible marketing: Why creativity and accountability should work together

0
In the move-fast-and-break-things age of AI, some rules on reputation remain

In the move-fast-and-break-things age of AI, some rules on reputation remain

0
In the move-fast-and-break-things age of AI, some rules on reputation remain

In the move-fast-and-break-things age of AI, some rules on reputation remain

October 5, 2026
Responsible marketing: Why creativity and accountability should work together

Responsible marketing: Why creativity and accountability should work together

October 5, 2026
Why should millions in client media spend depend on a personal Facebook account? 

Why should millions in client media spend depend on a personal Facebook account? 

October 5, 2026
SABC to host 154 interns as MICT SETA partnership drives youth employment

SABC to host 154 interns as MICT SETA partnership drives youth employment

October 5, 2026

Recent News

In the move-fast-and-break-things age of AI, some rules on reputation remain

In the move-fast-and-break-things age of AI, some rules on reputation remain

October 5, 2026
Responsible marketing: Why creativity and accountability should work together

Responsible marketing: Why creativity and accountability should work together

October 5, 2026
Why should millions in client media spend depend on a personal Facebook account? 

Why should millions in client media spend depend on a personal Facebook account? 

October 5, 2026
SABC to host 154 interns as MICT SETA partnership drives youth employment

SABC to host 154 interns as MICT SETA partnership drives youth employment

October 5, 2026

ABOUT US

The Media Online is the definitive online point of reference for South Africa’s media industry offering relevant, focused and topical news on the media sector. We deliver up-to-date industry insights, guest columns, case studies, content from local and global contributors, news, views and interviews on a daily basis as well as providing an online home for The Media magazine’s content, which is posted on a monthly basis.

Follow Us

  • twitter
  • threads

ARENA HOLDING

Editor: Glenda Nevill
nevillg@themediaonline.co.za
Sales and Advertising:
Tarin-Lee Watts
wattst@arena.africa
Download our rate card

OUR NETWORK

TimesLIVE
Sunday Times
Sowetan
Business Day
Wanted Online
SA Home Owner
Business Media MAGS
Arena Events

NEWSLETTER SUBSCRIPTION

  • About
  • Advertise
  • Privacy & Policy
  • Contact

Copyright © 2015 - 2026 The Media Online. All rights reserved. Part of Arena Holdings (Pty) Ltd

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

No Result
View All Result
  • Home
  • MOST Awards
  • News
    • Awards
    • Media Mecca
  • Print
    • Newspapers
    • Magazines
    • Publishing
  • Broadcasting
    • TV
    • Radio
    • Cinema
    • Video
  • Digital
    • Mobile
    • Online
  • Agencies
    • Advertising
    • Media agency
    • Public Relations
  • OOH
    • Events
  • Research & Education
    • Research
    • Media Education
      • Media Mentor
  • Press Office
    • Press Office
    • TMO.Live Blog
    • Events
    • Jobs

Copyright © 2015 - 2026 The Media Online. All rights reserved. Part of Arena Holdings (Pty) Ltd

Not enough quota to unlock this post
Unlock left : 0
Are you sure want to cancel subscription?