Media business

The solution to address youth unemployment and the skills crisis lies in how we upskill and empower youth with relevant...

Kritasha Gupta, head of business development, Financial Times, UK, joined WAN-Ifra's recent Congress in Copenhagen to share insights from the...

In an era where AI dominates conversations about customer experience, there is a palpable fear among customer service agents about...

I’ve been working in new media and digital advertising for more than 30 years, starting with early versions of online...

Retailers in South Africa are at the cusp of a transformative shift as the potential of gamification is about to...

In a context where many news publishers are focusing on digital reader revenue as a critical area for future growth,...