Bottom line: South African service sucks. As the nation hurtles towards the year’s biggest retail period, research outfit Why5 has released its Retail Shopper Survey 2014. Its findings shoul... Read more
Why do senior marketing staff lag on the use of new communications technologies? Her MBA project research throws up some interesting answers to what should be a vital industry question, says... Read more
Township communities are largely misunderstood from a consumer perspective, yet it is a powerful market with massive growth potential. So understanding and appreciating the nuances of shoppe... Read more
