Tag: reputation management

Over the past 10 years, organisations have seen the control they used to have in their interactions with their customers ...

The noise and personal attacks that characterised the recent debate about whether journalists should publicly nail their political colours to ...

It is now common cause that Tshepo Kgadima has been fired as chairman of PetroSA, SA’s state-owned petroleum company. What ...

Readers’ comments are an “early warning system” for companies and media, and need to be taken very seriously. This was one ...

Social networking has changed the way consumers engage with brands. The likes of Facebook and Twitter mean people can more ...

I have to have the most difficult job in the world. One minute I spend my time advising clients to ...