Tag: case study

The #GetNakedAnywhere campaign from fully digital insurance platform, Naked, has turned into a viral TikTok phenomenon that has generated more ...

Empathy is a key differentiator in creating exceptional customer experiences in an increasingly tech-driven business world. Labelled a ‘soft skill’, ...

”It’s been an 18 month journey to figure out how to stand out while staying true to our African roots.”  ...

In an era of economic uncertainty and fierce competition for consumer spend, customer loyalty has become a crucial battleground for ...

Mukuru has helped underserved and unbanked customers along a journey of embracing digital financial solutions for two decades. Despite starting ...

"Mmmm. Jacobs Coffee and R1-million in prizes to be won. Now that's 'wunderbar'." A new campaign by the coffee brand ...