How online activism is shaping the way we do business
Business must be able to answer the question, ‘what is the worst thing that could happen to our company on ...
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Tag: crisis communications
Crisis communications: A nationwide blackout and other myths busted
As media and other businesses reel from ongoing crippling 'intentional brownouts', questionable crisis communication from government and Eskom has created ...
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The Grinch of Valentine’s Day, but Netflorist got its crisis comms right
One of the easiest ways to solve the majority of brand attacks is to respond quickly. A brand that shows ...
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When crisis hits, what kind of leader are you?
Communication – the how, who, what, when, where, and why – is what forms the basis of a good crisis ...
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Make reputation management a key resolution for your organisation
Some organisations may think that the saying “your company is as good as its reputation” is a cliché, but no ...
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Outbreak: Communicating around the crisis that is listeriosis
Crisis communications around the listeriosis outbreak has not been very good so far, with neither the government or Tiger Brands ...
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