user experience | The Media Online

Is UX the new CX?

Posted By: Johan Krugeron: January 25, 2021In: Digital

As much as the digitisation shift was a Darwinian survival tactic, it has also delivered numerous unintended consequences. Read more

Leveraging technology to enhance the client experience

Posted By: Margaret Nienaberon: June 25, 2020In: Online

With digital disruption impacting almost every industry, clients have come to expect personalised service that can be accessed anywhere, at any time, via their preferred touchpoints. Read more

What is a UX designer?

Posted By: Inge Rademeyeron: June 11, 2020In: Digital

UX designers are specialists who develop a deep understanding of users and their existing experiences to envision better experiences for them. Read more

Next Steps in The Media Online’s evolution

Posted By: TMO Reporteron: March 18, 2019In: Wag the Dog Press

[PRESS OFFICE] The Media Online has tweaked its design and content to offer a more refined user experience. Oh, and we'll be launching a blog spot soon... Read more

Trends shaping video-on-demand in the short-term

Posted By: Taryn Uhlmanon: October 24, 2016In: Video and Audio

On-demand entertainment is relatively new to the market, but it is already taking the market by storm and evolving on the fly. What are 10 key trends shaping video-on-demand services in the... Read more

Squeezed: Constraints to digital media’s share of revenue

Posted By: Justin McCarthyon: July 05, 2016In: Advertising

If digital media wants an equal share of available revenue, it’s going to have to be a lot more creative and inventive to accommodate the needs of both audiences and advertisers. South Afric... Read more