Hybrid workforce: Closing the gap between customer expectations and delivery
The world has changed over the past two years with the workplace evolving to a hybrid model but customer experience ...
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Tag: digital transformation
African brand values achieve growth by leveraging digital transformation
MTN (brand value up 49% to US$4.0 billion) has retained the number one place on the ranking of the most ...
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The changing media industry and what 2022 holds in store for SA
The boundaries that once separated the entertainment, media, technology and telecommunications sectors have fallen, merging them into one world through ...
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From digital to continuous transformation
Phil Lewis, Infor’s VP of Solution Consulting EMEA, looks at why digital transformation is no longer fit for purpose as ...
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Ease of use critical to digital transformation, adoption
With so many emerging technologies screaming for attention, solutions must be differentiated to prove that they offer users true benefit ...
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A post-pandemic era: What industries need to know about the new customer
Businesses must recognise that today's customer is considerably different from the pre-pandemic customer.
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