Welcoming re-humanisation of brand, customer experience
Pop quiz. What have you been missing for the last 18+ months? Answer: In-person, human interaction on a broad scale.
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Tag: experience
Branding your customer’s experience requires creativity… not just consistency
James Bond 007 is probably one of the best examples of what a branded customer experience is all about, and ...
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Older industry talent should be celebrated not sacrificed
The most accomplished people in the world tend to be older. Look at Nobel Laureates and Pulitzer prize winners to ...
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Customer experience in a post-pandemic world
Customer experiences are an ever-changing beast. They will ebb and flow with society, and society is less engaged than it ...
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Young South African mobile game developer’s Torus. a global hit on App Store
SA schoolboy Brandon Kynoch’s mobile game Torus. became a global hit when the App Store chose it as its Game ...
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Alex Jay to assist with talent development at Jacaranda (with audio)
While it is now common knowledge that Alex Jay is Jacaranda FM’s newest presenter, he will also be assisting with ...
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