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Home Uncategorized

Decoding the Afropolitans, an increasingly influential group

by Lebo Motshegoa
July 14, 2016
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Decoding the Afropolitans, an increasingly influential group
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The term ‘Afropolitan’ has moved just beyond defining a group of people, it defines the world they inhabit. 

Africa doesn’t stand still. In constant flux, it’s a continent that straddles the line between the traditions of the continent and the Western world.

Arising from this precarious balance is a new generation of Africans, intriguingly called Afropolitans. Coined in 2005 by author and photographer Taiye Selasie, an Afripolitan is a young African, or person of African descent with a very global outlook.

That’s its simple definition but understanding this generation is a little more complex.

The term ‘Afropolitan’ has moved just beyond defining a group of people, it defines the world they inhabit. It is about the fusing of South African, African and Western cultures and has evolved to also refer to the fusion of the different African cultures – their fashion, music and social scenes.

I’ve made a research career of defining the many different African cultures and then helping marketers to decode them. With a background in advertising, I quickly realised that marketers and brand managers didn’t understand the black market. They would box them into one category, failing to realise that they are all different, with their own unique ideas and lifestyles. It was this insight that prompted me to start Foshizi, a mass market research and strategy agency, in 2004.

The mass market is an ever-changing environment, and new trends and behaviours arise all the time. In South Africa, the Afropolitan is a relatively new, but increasingly influential group.

Here we examine some of the behaviours that Afropolitans can be identified with, and raise a few red flags.

The rise and rise of social media

There can be no doubt that this target market are big users of social media. The phenomenon of “Black Twitter”, where hashtags created and used by black people define the social media space they occupy, is just one example of this. But be careful not to assume that if you’re on social media, you’re on this market’s radar. It’s not enough to know that social media is a touchpoint, brands need to understand how it is used and how people interact with it. As an example, brands often choose a brand ambassador based on how many followers they have, but they don’t know why those people are following that person.

Maybe they are old men who like the fact that she posts naked pictures of herself. Furthermore, social media doesn’t tell you everything, economic realities mean that there are gaps in information. What about people who can’t afford a smart phone? The biggest mistake a brand can make it to lump everyone together in one behavior and one media type.

A call for freedom

Freedom never goes out of fashion, and the Afropolitan youth have taken to it with particular enthusiasm. The hashtag movements like #Feesmustfall, #Nene, #Concourt and #RacismMustFall have served as a reminder that this target market is not content to accept the status quo. They believe in their right to live life how they believe they should, and they are willing to fight for it. Through internet and social media, they are seeing a world that they can influence and this desire reflects in the choices they make. The demand for freedom of choice and the belief in their right to have it is constantly growing and brands that ignore this do so at their own peril.

What’s in it for me?

The Afropolitan loves a freebie. Free wifi, free chat, they are always looking for the next great deal. While they are discerning, they are also fickle and don’t shy away from trying new experiences and new offers. Don’t imagine, however, that they can’t be loyal. Brands need to start relationships with them now, when they are young. If you are there for them when they need you most, they will be loyal. And if you are honest, respect them and take their best interests to heart, you will find that they are very generous consumers when it comes to praise, particularly on social media.

Please don’t let me be misunderstood

Most of all, don’t assume anything about this market. Key to reaching them is understanding them as individuals and giving them what they need. They are connected to the world, technologically savvy and wise to the ways of marketers. You can’t lie to them because they will know and they will punish you if your behaviour as a brand goes against what they believe.

This article by Lebo Motshegoa of Foshizi first appeared in The Beat Mass Market Edition – Ads24’s trade newspaper.

 

Tags: Ads24AfropolitanBlack Twitterbrand ambassadorFoshiziLebo Motshegoamass marketmedia researchThe Beat

Lebo Motshegoa

A graduate of the AAA School of Advertising, Lebo Motshegoa honed his creative skills at some of the country’s leading advertising agencies, including Saatchi & Saatchi, Lowe Bull and Ogilvy. During those early years of democracy, a new generation of ‘black and proud of it’ consumers was emerging, and Lebo soon realised there was an important gap in the marketing communications field. He could see there was a need for smart, creative solutions that would appeal to these new consumers but, as importantly, he knew that the messaging needed to be meaningful. At about this time, Lebo was offered a position at Y-FM, South Africa’s first black urban pop culture radio station. During his tenure at the station, he was inspired by the language of the youth, and developed the country’s first and only S’camto Dictionary of Township Lingo in 2003. The dictionary proved an invaluable tool for copywriters and art directors, and earned Lebo his first Loerie Awards in 2003 and 2004. Encouraged by this success, Lebo went on to compile and publish his Township Talk Dictionary in 2005, which was heralded both at home and abroad as a celebration of the country’s diversity and new-found freedom of expression. These two works offered many opportunities to present Township Talk seminars to corporates and agencies that were eager to learn about the emerging black consumer market, right from LSM 3 through to the so-called ‘black diamonds’. Not one to rest on his laurels, Lebo soon founded Sowetorock.com, an online magazine that focuses on issues concerning and related to Soweto. He later handed over this project to unemployed Soweto-based communications graduates that he had been mentoring. Lebo has also shared his unique insights at the Gordon Institute of Business Science, UNISA, the AAA School of Advertising, Wits University and Vega. He is a regular guest on Maggs on Media, SAfm, Radio 702 and Metro FM, and is a weekly columnist for Daily Sun. His Kasi-fied , Fast and Furious, SunLife and Tsa Kasi columns have a large and loyal following. In 2004, Lebo founded Foshizi, a black consumer insights agency. Since then, the agency has serviced a diverse client list including, amongst others, Vodacom, KFC, Standard Bank, SABC, Toyota, Absa, Nando’s, MTN, MultiChoice, SARS and Tiger Brands. Today, Foshizi’s network of field marketers are active in all nine provinces and, through formal partnerships, the agency also conducts research in Nigeria and Kenya.

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