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Home Communications Opinion

Innovating along the edges

by Gord Hotchkiss
September 30, 2015
in Opinion
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Innovating along the edges
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If you want innovation, go to Switzerland. According to the Global Innovation Index, the Swiss are the most innovative people on the planet. Next is the UK., then Sweden. The Dutch are pretty damn innovative, too, coming in at number four. Then you have the good old USA rounding up the top five. Gord Hotchkiss looks at the nature of innovation and creativity.

My fellow Canadians? Less innovative, apparently. We’re at #16. Those damn Luxembourgians and Icelanders even beat us (ranking 9th and 13th respectively). But hey, we beat the Japanese (19) and we’re miles ahead of China (29), Russia (48) and India (81).

Pillars of innovation

So what makes a country innovative? And, by extension, what lessons can we learn about encouraging innovation generally?

The publishers of the index look at five pillars of innovation: institutions, human capital and research, infrastructure, market sophistication and business sophistication.

Considering these pillars, it makes sense that the better off the country, the more innovative it will be. These are the countries that can invest in education and the infrastructure needed to support innovation. I would also add risk-taking to the prerequisites of innovation. I suspect that may be why my fellow Canadians are less innovative on average than Americans.

But, if you talk to Sandy Pentland, there is another factor to consider: physics. Specifically, social physics.

The physics of innovation

If we look at innovative environments, the most successful example is a city. Some cities are hotbeds of innovation. New York, for example, or San Francisco, or Boston, continually crank out more innovative ideas per person than most places you could name. Why are cities more innovative, per capita, than rural regions? Sure, there are aspects of the five pillars there: good universities, lots of smart people, sophisticated marketers. But the main reason may come down to the nature of networks you find in a city.

Alex ‘Sandy’ Pentland just happens to live in an innovative city: Boston. And he works at MIT, one of the most innovative institutions in the world. There he heads up perhaps the single most innovative department, the Entrepreneurship Programme at MIT’s Media Lab. So it’s fair to say that Pentland knows a thing or two about innovation. But what really fascinates Pentland is the way people connect — and, by doing so, spread ideas. This is what he refers to as “social physics.”

Some cities are innovative because they promote a certain type of network connectivity. In order for innovative ideas to spread, there needs to be two types of connection: exploration and engagement.

The first offers a clue to why cities may be particularly innovative. Sparks of creativity tend to come from interface areas, or the edges of social groups, where different ideas and viewpoints come into contact with each other.

If you’re surrounded by people who look, speak and think the same way you do, you get an “echo chamber.”  There is no diversity in your exploration. But if you’re in an environment that lends itself to encountering diverse ideas and points of view, your exploratory connections become ‘mash-ups’ of innovation.

As Steve Jobs said, “Creativity is just connecting things. When you ask creative people how they did something, they feel a little guilty because they didn’t really do it, they just saw something. It seemed obvious to them after a while. That’s because they were able to connect experiences they’ve had and synthesise new things.”

But you can only see that “something” if you’re in an environment that allows connections.

Back to those Swiss

So, the five pillars of innovation aside, perhaps the Swiss advantage in innovation comes from the fact that it’s a pretty small country that has eight million people and four official languages. Also, 74% of those people live in a city.  That mean’s that there are lots of social ‘edges’ coming into contact with each other.

Once they settle on a language, I’m guessing the Swiss have some pretty interesting conversations.

Note from The Media Online: South Africa ranks 60th overall in regional innovation leaders and second in sub-Saharan Africa. “Encouraging signs have been emerging from Sub-Saharan Africa [sic, should be Africa!] since last year. Three countries in the region top the rankings of the low-income country group, namely Kenya (92nd), Mozambique (95th) and Uganda (111th), excluding countries with high numbers of missing data points. In addition to South Africa (60th), eight countries in the Sub-Saharan Africa region show notable performance above what their level of development would suggest, notably Senegal (84th), Kenya (92nd), Rwanda (94th), Mozambique (95th), Malawi (98th), Burkina Faso (102nd), Mali (105th) and Uganda (111th). ~ Global Innovation Index

Gord Hotchkiss (@outofmygord) is an independent consultant, speaker and author. This post was first published by MediaPost.com and is republished here with the permission of the author.

global innovation index 2015

Tags: GIIGlobal Innovation IndexGord Hotchkissinnovationinnovative citiesMIT Media Labphysics of innovationSandy Penfold

Gord Hotchkiss

I’ve been in the marketing business for over 30 years now. I’ve spent almost 20 of those years working in digital media. About 15 years ago, I became fascinated by understanding how humans behave. The digital marketing company I co-founded, Enquiro, became one of the foremost researchers of online user behavior, releasing a number of seminal studies. I was the author of much of that research. For the past 5 years, I’ve been working with corporate leadership teams at many organizations, including some of the biggest corporations in the world, helping them shape, define and benchmark their own digital strategies. I’ve found my interest in human behavior tremendously useful in helping organizations adapt and accelerate their digital initiatives. In the end, it always comes down to people and emotions. That was also what lead me to write my first book in 2009, The BuyerSphere Project, which was based on an extensive study of B2B buying behaviors Enquiro conducted. The principles outlined in the book have been applied at many organizations since then. In 2010, I sold Enquiro to the Yellow Page Media group and it was absorbed into Mediative, the largest digital marketing agency in Canada. Currently, I continue to consult on digital strategies with a number of organizations and am working on a new book.

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