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Home Digital

Social media disinformation: Parallels between the US and SA experiences

by Kyle Findlay
September 4, 2018
in Digital
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Social media disinformation: Parallels between the US and SA experiences

Photo: Tucker Carlson’s segment on the South African land debate sparked off a Twitter storm ripe for exploitation/Fox News

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The website FiveThirtyEight (made famous by its founder, Nate Silver, who accurately predicted the 2012 US elections down to the state level) recently released a dataset of almost three million tweets authored by Russian sockpuppet accounts. The dataset was collated by academics, Darren Linvill and Patrick Warren, of Clemson University.

Sockpuppet accounts, as opposed to regular troll accounts, use misleading personas unrelated to the real people who control them to enact a co-ordinated agenda. The accounts in this dataset originate from the Internet Research Agency (IRA) in Moscow which sits at the centre of the storm around Russian interference with American politics. Several of its senior employees have been indicted as part of the Mueller investigation into digital election interference.

The New York Times has a fascinating video interview with a journalist who worked undercover as an IRA worker. Her exposé gives us insight into how state-level geopolitical disinformation campaigns are run but it also highlights the fact that the IRA’s methods aren’t very different from those employed by the Gupta-linked agency used by the Radical Economic Transformation (RET) faction in 2016 and 2017 (right up until the ANC54 conference after which they seemed to go quiet – see my analysis of that event here).

Tucker Carlson’s segment on the South African land debate sparked off a Twitter storm ripe for exploitation. Image source

As we enter a particularly fraught period of social negotiations around race and land, drawing parallels between the IRA’s actions in the 2016 US elections and South Africa’s own experiences helps us put things into perspective. When Donald Trump tweets about land expropriation and the killing of farmers, it’s important to understand that we are a chess piece in an international disinformation campaign and that our fears are being used against us.

So just what can South Africans learn about how to divide a society in order to mitigate what is happening to us in our social media discourse? You can read my full analysis of the three million IRA tweets here but below is the short version.

As Linvill, Warren and FiveThirtyEight point out, the data confirms that the IRA strategy consisted of playing multiple angles across American society but, contrary to popular belief, they did not play those sides equally to sow general confusion. Rather, they had a clear agenda in mind: To get Donald Trump elected, with or without his knowledge, (initially they threw their weight behind Ted Cruz, but switched to Trump when it became clear that he was the front-runner).

How do we know this? Well, the data shows that they split their efforts between both the left and the right. The below network visualises what their conversations looked like. The left-leaning sockpuppet accounts and those they interacted with are mostly in the orange community, while the right-leaning accounts and those they interacted with are mostly in the charcoal grey and turquoise communities:

Interaction network of Russian sockpuppet accounts and those that they retweeted and @mentioned. The left-leaning sockpuppet conversations are in orange and the right-leaning ones are in charcoal grey and turquoise. Users are connected when they interact with each other by retweeting and @mentioning each other. Node size represents how often that user was @mentioned and retweeted. Note that I have just focused on the political activities of the sockpuppet accounts in this network. You can see what the full sockpuppet network looks like in the analysis here.

On the right, they focused on talking up Trump (#MAGA = Make America Great Again) and generating fear around his talking points such as fear of the other and paranoia towards the traditional media. Here are the top hashtags used by the IRA sockpuppet accounts:

Top 20 hashtags used by Russian sockpuppets in tweets focused on the right-leaning community

All of this was intended to shore up a single pro-Trump narrative.

Conversely, rather than working to build consensus on the left, the sockpuppet accounts sought to splinter the left. They did this in three main ways:

  1. Attacking the front-runner Democratic candidate, Hillary Clinton
  2. Pushing people towards Bernie Sanders
  3. But, first and foremost, by inspiring racial divisions by pushing an exaggeratedly divisive Black Lives Matter (BLM) campaign

Indeed, the sockpuppets spent most of their time generating BLM content rather than punting a candidate. Their strategy did not play all sides equally. Here are the main hashtags used by IRA sockpuppets on the left:

Top 20 hashtags used by Russian sockpuppets in tweets focused on the Left-leaning community

Race and fear – the parallels between the US experience and the South African experience are striking. Fear and division are the best fulcrums for pivoting a society on into a preferred state. Not only have aspects of the BLM movement – perceptions of which were heavily tainted by Russian operatives – been integrated into the Rhodes Must Fall and Fees Must Fall movements but, like the US, we have a conservative white community adrift in terms of their place in our country. Their fear and anxiety make them ripe for exploitation, which is already occurring with the white genocide meme and in the land expropriation discussions (see my analysis of how these topics are dividing our society here).

The IRA tweets leave me wondering about the extent to which the discussions in our country are truly homegrown versus inflamed and distorted by a third force? Should we really be giving the attention that we currently do to the extreme voices on the Black Left, the White Right and racists in general? Indeed, can we avoid giving them a platform when their voices, and the twisted narratives that they espouse, become embedded in our society through Machiavellian, artificial means?

Next time your timeline is infected by Julius Malema saying that “we have not called for the killing of white people… at least for now”, the cavalier racism of Adam Catzavelos, or a slick infographic that subtly misrepresents land and race facts, ask yourself whether these voices truly represent the South Africa that we all want? Or, do they represent a concerted effort to sow fear and division?

Propagandists, local and foreign, win when we give in to the primal feelings of fear that they stir deep within us. Now more than ever we need to be on our guard and give each other the benefit of the doubt, rather than indulge in our fears, if we are to traverse this delicate time in our country’s history.


 

Kyle Findlay (@socialphysicist ) heads up a data science team for a large, international market research firm. This post originally appeared on his personal blog, Superlinear, and is republished here with the permission of the author.

 


 

Tags: Fox Newspropagandasocial mediasockpuppetsTucker Carlsonwhite genocide

Kyle Findlay

Kyle Findlay Head of Data Science and Knowledge Creation Cape Town Area, South AfricaMarket Research I am the Head of Data Science and Knowledge Creation at the TNS Global Brand Equity Centre (GBEC) in Cape Town, South Africa. The GBEC is a centre for innovation and thought leadership across TNS globally. Amongst other things, the GBEC develops and supports brand and communications thinking and solutions within TNS. I have been intimately involved in the development of solutions such as the ConversionModel and models of consumer influence. My team has also played, and continues to play, a key role in the development of TNS' technology-enabled research infrastructure, methodologies and product offer. We have been integral to the creation of TNS' big data- and social media-related offers both from a technical perspective (development, infrastructure, etc.), a theoretical perspective (natural language processing, social network analysis, etc.) and an offer perspective (brand tracking, campaign tracking, etc.). I have a passion for understanding complex systems such as the human mind, society, business and nature, and I love sharing this understanding with others through writing and presenting. I have a strong desire to bring the hard sciences to bear on the question of why people do what they do. This passion has encouraged me to delve into specific scientific areas such as neuroscience, network theory and big data techniques, producing award-winning papers along the way. Over the past several years, I have worked with many of the largest companies and brands in the world in a variety of areas and continue to do cutting-edge work with many of them. I am published in several journals and industry magazines and I have presented papers and hosted expert Q&As at conferences around the world. I am also the recipient of multiple awards, including a WPP Atticus Award and the MRS Silver Medal Award, and twice I have won both the Gold and Silver Awards for Best Paper at the South African Marketing Research Association's (SAMRA) annual conference.

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