Say what you mean. Mean what you say. Simple is the new sexy. Read more
A style guide is a document that sets out an organisation’s ‘house rules’ about language and formatting. It acts as a grammatically correct point of reference for everyone in the organisatio... Read more
If you want to annoy me, sign off your e-mail with ‘best’. When it happens, I am tempted to respond and ask ‘best what?’ Why have you chosen to add a random adjective... Read more
It doesn’t matter if you’re a personal assistant who must draft correspondence on behalf of your boss, or a marketing director putting together a new strategy, everyone in business needs to... Read more
OPINION: Over the past 10 years of working in the PR industry I’ve encountered varying degrees of admiration, disinterest and complete distrust when telling people what I do for a living, sa... Read more
Email has changed our lives. Foremost, it has added to our business. Before, we gave colleagues information in person, or picked up the phone. Now, we send an email. Donna Radley on how to w... Read more
