More heat than light: Where are the #FeesMustFall crisis communications plans?
Many of the discussions and debates in the current crisis around universities and student fees provide more heat than light. Much ...
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Tag: crisis communications
Crisis, crisis everywhere and, yes, you are all invited
A construction bridge collapses over a busy Johannesburg highway with disastrous consequences. Social media explodes with pictures, videos and commentary — perhaps ...
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Was that ‘sorry’ just ‘oops!’ or true remorse?
Apologies are the subject of media coverage, court reporting, columns, editorial opinion and public debate. They are part of life. ...
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No publicity? Ten things you may be doing wrong
You have a really interesting client story to tell the news media. It’s the biggest... It’s unique... It’s never been ...
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Why African leaders need to learn better communication skills
From time to time, African leaders make gaffes in what they say and do. Whether they are deliberate or not, ...
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Architects of their own brand damage: Tshepo Kgadima, PetroSA and Cell C
It is now common cause that Tshepo Kgadima has been fired as chairman of PetroSA, SA’s state-owned petroleum company. What ...
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