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Home Digital

Empowering media data analysts with ChatGPT

Revolutionising digital marketing and media channel performance

by Nkateko Mongwe
September 13, 2023
in Digital
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Empowering media data analysts with ChatGPT
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In the fast-paced world of digital marketing and media, data analysts are faced with a challenging task: extracting valuable insights from vast datasets and making data-driven decisions.

This process often involves working with complex code and algorithms, which can be daunting even for experienced professionals.

However, with the advent of Generative AI like ChatGPT, data analysts now have a powerful ally that not only simplifies the technical querying of complicated code but also provides automated insights and recommendations to optimise digital marketing and media channel performance.

Simplifying technical querying

Data analysts often grapple with intricate lines of code and database queries when trying to extract specific information from their data sources. The process can be time-consuming, error-prone, and can divert their focus from the core analysis. This is where Generative AI, such as ChatGPT, comes to the rescue.

ChatGPT can assist data analysts by simplifying technical querying in several ways

  1. Natural language interface

ChatGPT provides a natural language interface for data queries. Analysts can interact with the AI in plain English, asking questions like, “Show me the total website visits for the last quarter,” or “Retrieve customer engagement data for our recent email campaign.” This eliminates the need to write complex SQL queries or code snippets, making data access more intuitive.

  1. Code generation assistance

When analysts need to create or modify code to extract specific data, ChatGPT can generate code snippets based on their requirements. For example, if an analyst needs to aggregate data by geographic regions, ChatGPT can provide the SQL code necessary to achieve this task, saving time and reducing coding errors.

  1. Error identification and resolution

ChatGPT can also help identify and resolve coding errors. It can analyze code provided by analysts and pinpoint issues, offering suggestions for correction. This helps data analysts improve their coding skills while streamlining the debugging process.

By simplifying technical querying, ChatGPT allows data analysts to focus more on the analysis itself, enabling them to extract insights and make informed decisions more efficiently.

Automated insights and recommendations

In addition to simplifying technical querying, ChatGPT empowers data analysts with automated insights and recommendations, which are invaluable for optimising digital marketing and media campaigns.

  1. Real-time data monitoring

ChatGPT can continuously monitor data sources and alert analysts to anomalies or trends in real-time. For instance, it can notify analysts of a sudden spike in website traffic or a drop in email open rates. This proactive approach enables rapid response and adjustments to marketing strategies and media campaigns.

  1. Performance metrics tracking

ChatGPT can track and report on key performance metrics across various digital marketing and media channels. It can generate comprehensive reports that include metrics such as click-through rates, conversion rates, and customer acquisition costs. Analysts can access these reports on-demand, allowing for quick assessments of campaign effectiveness. This allows analysts to work faster and take on a higher workload.

  1. Predictive analytics

Using historical data, ChatGPT can provide predictive analytics to help data analysts anticipate future trends and outcomes. For instance, it can predict which marketing channels are likely to yield the highest ROI based on past performance and market trends. This foresight empowers analysts to allocate resources more effectively.

  1. Recommendations for optimisation

One of the most powerful capabilities of ChatGPT is its ability to offer recommendations for optimization. For example, it can suggest reallocating budget from underperforming channels to those showing promise, or it can recommend A/B testing strategies to refine ad creatives for better engagement. These recommendations are data-driven and can significantly improve campaign outcomes.

In conclusion, Generative AI like ChatGPT is transforming the role of data analysts in the digital marketing and media landscape. By simplifying technical querying, providing real-time insights, and offering data-driven recommendations, ChatGPT empowers data analysts to make more informed decisions and optimize digital marketing and media channel performance. This technology not only enhances the efficiency of data analysis but also contributes to the overall success of marketing campaigns in an ever-evolving digital landscape. As AI continues to advance, data analysts can look forward to an increasingly supportive and intelligent partner in their quest to harness the power of data for marketing success.

Nkateko Mongwe a seasoned data analyst with a decade-long career in media and data analytics. His expertise includes a range of tools like Google Analytics, PowerBI, Telmar, and more. Throughout his career, he has excelled in deciphering complex data, crafting data strategies, and driving insightful analytics solutions. Notable roles include leading data strategy at Essence Mediacom, spearheading digital media analytics at Publicis Media, and optimising campaigns at Vodacom Group. Mongwe has consistently delivered actionable insights, supported multi-channel strategies, and maintained in-depth reporting dashboards. In a fast-changing digital landscape, he remains a trusted source of data-driven excellence for informed decision-making and optimisation.

Sources:

  • Open AI
  • HackRacker
  • Google Analytics
Tags: advertisingartificial intelligenceChatGPTdatadata analystsdata sciencemarketingmediaNkateko Mongwe

Nkateko Mongwe

Nkateko Mongwe is a professional media analytics, market research and data insights specialist. He is one of a few industry hybrid media insights strategists with all round experience from leading media owners, media agency to client side. He is a contributing member of the IAB SA) research council and the Publisher Research Council research committee. He was one of the judges of the AMASA Awards in 2018. He featured in The Media magazine’s MOST Awards 2018 edition. A passionate opinionated writer and media analytics presenter/speaker.

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