New media! That is how many people still refer to digital. But my question is, how can something that has been around since the mid ’90s (if not earlier) still be referred to as “new media”? What does digital have to do in order to become accepted by the mainstream and seen as a fully-fledged media type in its own right, and secure its fair share of the media budget? Richard Lord asks the questions.
Let’s begin by looking at a few stats and figures and determine where exactly digital actually stands in the minds of not only consumers, but within the advertising and marketing industries.
We will start with the consumer
According to statistics gained from sources such as World Wide Worx, BMI and the networks’ own figures, there are currently in excess of 20 million South Africans with access to the internet (some sources even quote numbers as high as 24 million). Smartphone penetration in South Africa is estimated to be around 40%, according to Google. Facebook tells us that it currently has 12.5 million monthly active users in South Africa (seven million who access the platform daily). News24, according to Effective Measure, clocked up an impressive 5.7 million uniques in the month of April. The Opera Mini web browser reports eight million South African users on a monthly basis, and even Mxit, with their revised stats, have in excess of two million South Africans logging in every month.
So what all of this screams is that digital media in South Africa is no longer new. It has, in fact, surpassed many of the established ‘mass’ media vehicles!
According to the latest AMPS
• M-Net had 3.093 million viewers in the past four weeks
• 947 had 1.877 million listeners
• Metro FM had 7.178 million
• Ukhozi had 8.127
• The average issue readership of the Sunday Times is 3.489 million people
• The Star 598.000
• Daily Sun 5.256 million
• And You, Huisgenoot and Drum combined have 7.160 million readers
These are the mainstream media vehicles that pretty much any media planner or client in South Africa would have no hesitation putting on schedule. And yet Facebook has more active monthly users than any of these. It is a proven platform that provides proven results, but it is still called a ‘new media’ and treated by advertisers and media agencies alike with hesitation and uncertainty. It is a much harder sell to most clients than M-Net, Metro or 947 are.
The other interesting thing to consider, besides how big the digital audience is, is how much time people spend with the medium each and every day vs. other media types. According to the Global Web Index, South African internet users in 2014 spent an average of five hours per day on the internet via a PC or tablet. They spent a further three hours per day on the web via a mobile phone, and they spent just over three hours per day on social media. No doubt there is duplication in these figures, but it is still clear to see that people spend a lot of time online. Facebook further backs this up by telling us that the average South African user checks their newsfeed no less than 13 times per day. We know from Google that there are more than 12 million internet searches made every day. These numbers are hard to ignore.
By comparison, the average South African spends around three hours per day listening to the radio and a further three hours watching TV.
So again, this ‘new media’ type is competing right up there with the mainstream, mass media in terms of how much share of attention it holds with the consumer.
But, when we look at where the ad dollars are being spent, we see a VERY different picture.
For the period Jan – Dec 2014, according to Adex, we saw adspend as follows:
• TV – R19.0 billion (50% share)
• Radio – R5.9 billion (16% share)
• Print – R9.3 billion (25% share)
• OOH – R1.6 billion (4% share)
• Digital – R1.2 billion (3% share)
So now, if people in South Africa are spending as much time with digital media as they are with TV and radio, why do the adspend investments not reflect this? Should we not be spending more money on digital media?
Of course we know that Adex numbers are woefully lacking when it comes to digital spend measurement. They exclude search, social media and mobile spend. So let’s say digital spend is double what Adex measure – hell, let’s even triple it – that still means that digital advertising spend in SA in 2014 was only around R3.6 billion with a 9% share of all adspend. Digital does offer far more opportunity in the owned and earned space compared to press for example, and so if one were to look at ‘marketing’ spend, digital probably does get a fairer share of the pie than the adspend figures suggest. But when you compare South Africa’s adspend to other markets and territories such as the US and Europe where digital commands as much as 40-50% of adspend, you can see that South Africa needs a serious change in mindset.
Digital is no longer new, or niched – it is mature, mainstream and here to stay. Consumers are flocking to it in droves. Surely advertisers should be as well?
Richard Lord is head of digital at The MediaShop. This post was first published in the company newsletter.
