• Subscribe to our newsletter
The Media Online
  • Home
  • MOST Awards
  • News
    • Awards
    • Media Mecca
  • Print
    • Newspapers
    • Magazines
    • Publishing
  • Broadcasting
    • TV
    • Radio
    • Cinema
    • Video
  • Digital
    • Mobile
    • Online
  • Agencies
    • Advertising
    • Media agency
    • Public Relations
  • OOH
    • Events
  • Research & Education
    • Research
    • Media Education
      • Media Mentor
  • Press Office
    • Press Office
    • TMO.Live Blog
    • Events
    • Jobs
No Result
View All Result
  • Home
  • MOST Awards
  • News
    • Awards
    • Media Mecca
  • Print
    • Newspapers
    • Magazines
    • Publishing
  • Broadcasting
    • TV
    • Radio
    • Cinema
    • Video
  • Digital
    • Mobile
    • Online
  • Agencies
    • Advertising
    • Media agency
    • Public Relations
  • OOH
    • Events
  • Research & Education
    • Research
    • Media Education
      • Media Mentor
  • Press Office
    • Press Office
    • TMO.Live Blog
    • Events
    • Jobs
No Result
View All Result
The Media Online
No Result
View All Result
Home Digital Mobile

Covid-19: the tipping point for mobile?

by Luisa Mazinter
November 13, 2020
in Mobile
0 0
0
Covid-19: the tipping point for mobile?
Share on FacebookShare on Twitter

Investment and adoption in mobile marketing continue to rise, despite widespread media budget cuts.

There is no doubt that the world has changed, and consumer behaviour along with it. So while some media succumb to the financial strain placed on them by Covid-19 – consider the plight of the many South African print magazines that have had to close down – mobile as both a channel and a platform is going from strength to strength.

In fact, according to the Mobile Marketing Association’s (MMA) The state of the industry: 2020 Mobile Marketing in EMEA report, produced in partnership with WARC, mobile is the fastest-growing channel and the biggest driver of internet growth in the EMEA region. It’s not hard to understand why: it works. So much so that 94% of marketers surveyed in the study say mobile is effective.

While mobile is certainly not immune to the blanket budget cuts that most marketers are navigating, in the main, 25% of all marketing budgets is allocated to mobile and 66% of marketers expect mobile budgets to rise in 2020. Another significant finding is that for most respondents, 50% of their mobile budgets is allocated exclusively to mobile video.

The growth in mobile video consumption is understandable. Consumers have been stuck at home for months, and need entertainment. New mobile apps like TikTok have exploded thanks to the lockdown: global figures suggest that during the week beginning 16th March, TikTok was downloaded two-million times (an 18% increase in downloads from the previous week). The app also saw a 27% increase in the first 23 days of March compared to the 6.2 million downloads in February. Not bad for the new kid on the social media block that only launched in 2016.

TikTok users are finding ever more creative ways to use the platform, such as running the first-ever Quarantine Olympics, with a number of previous unknowns becoming global idols with massive audiences. In fact, educators are now looking at how they can use this tool, because of how it engages an audience that is becoming increasingly hard to reach.

Mobile first

Mobile payments and m-commerce are also on the rise, with 37% and 34% respectively of the MMA study’s respondents saying that they have seen a change in user habits. Thus, as social and shopping apps and mobile payment platforms become more dominant, marketers across all sectors will need to ensure that they fast-track their m-commerce strategies to align with changing consumer behaviour.

Mobile gaming has experienced similar spikes. From 16-23 March, 4.3-million video games were sold worldwide, a 63% increase over the previous week. While this was reported to be in part due to the release of Animal Crossing: New Horizons by Nintendo, it is a trend that is continuing its upwards trajectory. It’s therefore no surprise that mobile gaming advertising is on the rise, and is expected to become even more popular in the coming months and years.

Whether it’s mobile video, gaming or social media, one common priority remains: marketers must adopt a mobile media-first approach. Far too many still take their TVCs and simply reuse them for mobile. Mobile is a unique and powerful channel, and marketers need a clear strategy focusing on utility when adopting this channel in their comms plans.

People respond differently on a phone; it is an extension of their selves and therefore of the brands they encounter when using it, even more so than before COVID-19, and mobile users engage with their phones over many “micro moments” throughout the day. Brands need to look at when the device is being used, and if there is something useful and contextual they can offer to help consumers achieve what they want.

Of course, e-commerce has experienced a similar boom as consumers choose to stay at home and transact online. This presents a massive opportunity for media owners who can target consumers while they are shopping, and take the friction out of the customer journey to deliver a better overall consumption experience.

Moving forward

Looking ahead, and as the phone becomes even more central to our lives, technologies that have been around for a number of years, such as augmented reality (AR) and virtual reality (VR), will become more pervasive – especially as younger generations adopt them. Just look at Snapchat’s innovative use of AR, with its embedded filters, lenses and AR features. Entertainment experiences will become more immersive, as cameras augmented with other datasets add more meaning and value to digital content. VR will follow in its wake, but only when access to headsets becomes more affordable.

With all of this change happening, it is interesting to note that 61% of companies surveyed in the MMA study believe that they have adapted to mobile and developed a mobile-first brand response. This is an increase of 11 percentage points on 2019.

Globally, 52% of people accesses the internet primarily via mobile (in South Africa this stands at 60.1%), so for many, mobile is the main way they engage with brands. As a result, marketing professionals need to understand how and when devices are being used, and ensure their communications are relevant and useful to those moments. While there is still some way to go, this does follow the broader curve of digital adoption and digitisation. Lockdown has made it clear: there is a primary channel, and it is mobile.


Luisa Mazinter is Chair Emeritus of the Mobile Marketing Association SA. She is the chief marketing officer at CubeSquare Advisory, a senior executive with extensive experience in formulating and executing strategies that deliver bottom-line growth. She employs innovative approaches to analysing market information and identifying business opportunities.


Tags: advertisingCovid-19digitalLuisa MazintermarketingmediaMMAmobilemobile advertisingMobile Marketing Association of SAThe MediaThe Media Online

Luisa Mazinter

Luisa Mazinter is Chair Emeritus of the Mobile Marketing Association SA. She is the chief marketing officer at CubeSquare Advisory, a senior executive with extensive experience in formulating and executing strategies that deliver bottom-line growth. She employs innovative approaches to analysing market information and identifying business opportunities.

Follow Us

  • twitter
  • threads
  • Trending
  • Comments
  • Latest
Kelders van Geheime: The characters are here

Kelders van Geheime: The characters are here

March 22, 2024
Dissecting the LSM 7-10 market

Dissecting the LSM 7-10 market

May 17, 2023
Keri Miller sets the record straight after being axed from ECR

Keri Miller sets the record straight after being axed from ECR

April 23, 2023
Getting to know the ES SEMs 8-10 (Part 1)

Getting to know the ES SEMs 8-10 (Part 1)

February 22, 2018
Sowetan proves that sex still sells

Sowetan proves that sex still sells

105
It’s black. It’s beautiful. It’s ours.

Exclusive: Haffajee draws a line in the sand over racism

98
The Property Magazine and Media Nova go supernova

The Property Magazine and Media Nova go supernova

44
Warrant of arrest authorised for Media Nova’s Vaughan

Warrant of arrest authorised for Media Nova’s Vaughan

41
AI in sponsorship: Beyond the buzzword

AI in sponsorship: Beyond the buzzword

May 9, 2025
Upping the ante: Tracking the year-on-year growth of gambling in SA

Upping the ante: Tracking the year-on-year growth of gambling in SA

May 9, 2025
Seven Days on Social Media: Tonya’s in hospital, the nation’s in chaos and SA doesn’t care about Joshlin

Seven Days on Social Media: Tonya’s in hospital, the nation’s in chaos and SA doesn’t care about Joshlin

May 9, 2025
Social media platforms are replacing Google

Social media platforms are replacing Google

May 8, 2025

Recent News

AI in sponsorship: Beyond the buzzword

AI in sponsorship: Beyond the buzzword

May 9, 2025
Upping the ante: Tracking the year-on-year growth of gambling in SA

Upping the ante: Tracking the year-on-year growth of gambling in SA

May 9, 2025
Seven Days on Social Media: Tonya’s in hospital, the nation’s in chaos and SA doesn’t care about Joshlin

Seven Days on Social Media: Tonya’s in hospital, the nation’s in chaos and SA doesn’t care about Joshlin

May 9, 2025
Social media platforms are replacing Google

Social media platforms are replacing Google

May 8, 2025

ABOUT US

The Media Online is the definitive online point of reference for South Africa’s media industry offering relevant, focused and topical news on the media sector. We deliver up-to-date industry insights, guest columns, case studies, content from local and global contributors, news, views and interviews on a daily basis as well as providing an online home for The Media magazine’s content, which is posted on a monthly basis.

Follow Us

  • twitter
  • threads

ARENA HOLDING

Editor: Glenda Nevill
glenda.nevill@cybersmart.co.za
Sales and Advertising:
Tarin-Lee Watts
wattst@arena.africa
Download our rate card

OUR NETWORK

TimesLIVE
Sunday Times
SowetanLIVE
BusinessLIVE
Business Day
Financial Mail
HeraldLIVE
DispatchLIVE
Wanted Online
SA Home Owner
Business Media MAGS
Arena Events

NEWSLETTER SUBSCRIPTION

 
Subscribe
  • About
  • Advertise
  • Privacy & Policy
  • Contact

Copyright © 2015 - 2023 The Media Online. All rights reserved. Part of Arena Holdings (Pty) Ltd

No Result
View All Result
  • Home
  • MOST Awards
  • News
    • Awards
    • Media Mecca
  • Print
    • Newspapers
    • Magazines
    • Publishing
  • Broadcasting
    • TV
    • Radio
    • Cinema
    • Video
  • Digital
    • Mobile
    • Online
  • Agencies
    • Advertising
    • Media agency
    • Public Relations
  • OOH
    • Events
  • Research & Education
    • Research
    • Media Education
      • Media Mentor
  • Press Office
    • Press Office
    • TMO.Live Blog
    • Events
    • Jobs

Copyright © 2015 - 2023 The Media Online. All rights reserved. Part of Arena Holdings (Pty) Ltd

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

Are you sure want to unlock this post?
Unlock left : 0
Are you sure want to cancel subscription?