Making the trek to Las Vegas for the first full week of 2020 is a tone-setter for the rest of the year. And once again, CES didn't disappoint. Read more
In 2020 we will face new challenges as well as the same old ones. Brands will want to generate buzz, by being provocative but avoid the backlash of stepping that one step too far over the li... Read more
The PRC has been eminently forward thinking and there is a remarkable amount of data which can be put to good use by the industry. Read more
Improving online review ratings is a strategic necessity for franchises and multi-location brands as more customers engage with them via online listings – and expect a response. Read more
Single minded focus is key in an economy that is struggling and brands that are fighting to be part of the consideration set. Read more
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